VoIP, IP-PBX
Voice over Internet Protocol (VoIP) allows a voice-enabled router to carry voice traffic, such as telephone calls and faxes, over an Internet Protocol (IP) network
IP-PBX Installation
If your company wants IP-PBX Appliance ( Dedicated Hardware for VoIP ), we can offer with grandstream products UCM 6200 family.
Our standard IP-PBX installation includes following modules, and following features on tables below:
Computer
Intel core i3
RAM 4 GB
HDD 500GB
Asterisk
Asterisk version 15
Asterisk version 6.12
FreePBX
FreePBX version 14
FreePBX version 2.11
IP Phone
Grandstream GPX 1620
Grandstream GPX 1630
Grandstream GPX 2140
Grandstream GP750/720
IP-PBX appliance
Grandstream UCM 6202
Grandstream UCM 6204
Grandstream UCM 6208
IP-PBX Features
SIP trunking is provided by SIP providers, which are similar to traditional phone companies, except SIP providers give access to phone lines over the internet. IP-PBX allows us to configure many Sip Trunks toward diffrent SIP providers
Calls coming from SIP Trunk can be routed on different ways, like: Extension, IVR, Ring groups, Queue, Follow up, Announcement etc.
Outgoing calls can be routed based on dialed number, and forward calls on different Sip trunks.
You can decide which kind of calls you want to record for any extension:
- Incoming calls
- Outgoing calls
- Incoming internal calls
- Outgoing internal calls
A call center is a centralised office used for receiving or transmitting a large volume of requests by telephone.
When incoming call reach our system, they will hear “Welcome Announcement”, and thanks to IVR feature they can choose extensions without need for an operator.
After working hours, or during weekends, we can forward calls to different destination.
This feature can be used by users to read voicemail messages, check missed calls, received calls and can download recordings.
Asterisk
Asterisk is a software implementation of a telephone private branch exchange (PBX). It allows telephones interfaced with a variety of hardware technologies to make calls to one another, and to connect to telephony services, such as the public switched telephone network and voice over Internet Protocol services
FreePBX
As an open source GPL, web-based PBX solution, FreePBX is easy to customize and adapt to your changing needs. FreePBX can run in the cloud or on-site, and is currently being used to manage communications of all sizes and types of environments from small one person SOHO (Small Home, Small Office) businesses, to multi-location corporations and call centers.
Grandstream GPX1620
A standard Basic IP desktop phone to keep workers in-touch and productive. The GXP1620/25 features effective and essential functionalities to create an easy-to-use experience for a user with light to medium call volume. Its focus on essential features and standard call support makes the GXP1620/25 a versatile and dependable phone.
