VoIP, IP-PBX

Voice over Internet Protocol (VoIP) allows a voice-enabled router to carry voice traffic, such as telephone calls and faxes, over an Internet Protocol (IP) network

IP-PBX Installation

If your company wants IP-PBX Appliance ( Dedicated Hardware for VoIP ), we can offer with grandstream products UCM 6200 family.
Our standard IP-PBX installation includes following modules, and following features on tables below:

Computer

Intel core i3
RAM 4 GB
HDD 500GB

Asterisk

Asterisk version 15
Asterisk version 6.12

FreePBX

FreePBX version 14
FreePBX version 2.11

IP Phone

Grandstream GPX 1620
Grandstream GPX 1630
Grandstream GPX 2140
Grandstream GP750/720

 

 

IP-PBX appliance

Grandstream UCM 6202
Grandstream UCM 6204
Grandstream UCM 6208

IP-PBX Features

SIP trunking is provided by SIP providers, which are similar to traditional phone companies, except SIP providers give access to phone lines over the internet. IP-PBX allows us to configure many Sip Trunks toward diffrent SIP providers

Calls coming from SIP Trunk can be routed on different ways, like: Extension, IVR, Ring groups, Queue, Follow up, Announcement etc.

Outgoing calls can be routed based on dialed number, and forward calls on different Sip trunks.

You can decide which kind of calls you want to record for any extension:

  • Incoming calls
  • Outgoing calls
  • Incoming internal calls
  • Outgoing internal calls

A call center is a centralised office used for receiving or transmitting a large volume of requests by telephone.

When incoming call reach our system, they will hear “Welcome Announcement”, and thanks to IVR feature they can choose extensions without need for an operator.

After working hours, or during weekends, we can forward calls to different destination.

This feature can be used by users to read voicemail messages, check missed calls, received calls and can download recordings.

Asterisk

Asterisk is a software implementation of a telephone private branch exchange (PBX). It allows telephones interfaced with a variety of hardware technologies to make calls to one another, and to connect to telephony services, such as the public switched telephone network and voice over Internet Protocol services

FreePBX

As an open source GPL, web-based PBX solution, FreePBX is easy to customize and adapt to your changing needs. FreePBX can run in the cloud or on-site, and is currently being used to manage communications of all sizes and types of environments from small one person SOHO (Small Home, Small Office) businesses, to multi-location corporations and call centers.

Grandstream GPX1620

A standard Basic IP desktop phone to keep workers in-touch and productive. The GXP1620/25 features effective and essential functionalities to create an easy-to-use experience for a user with light to medium call volume. Its focus on essential features and standard call support makes the GXP1620/25 a versatile and dependable phone.

Grandstream DP750/720

The Grandstream DP750 is a long-range DECT VoIP base station with the capacity to host up to 5 DP720 cordless DECT handsets. DECT is a radio technology used for voice data devices such as cordless phones. The DP750/DP720 set features  up to 5 concurrent calls, along with 3-way audio conferencing. The DECT base station features integrated PoE.  The DP750/DP720 claims a range of 50 meters indoors, and 300 meters outdoors.

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